What payment methods do you accept?
We accept Visa Credit, MasterCard, Visa Debit, Switch/Maestro, Visa Electron and Solo. We also accept payment through Paypal.
Do you allow School / College / University / Government Body accounts?
We accept all of these accounts on the usual 30 day net basis. Please call 01274 98 5858 to find out more.
How much do you charge for postage and packing?
Delivery is FREE on all orders, no matter what the size.
When and how will my goods be delivered?
We aim to dispatch orders received before 12pm same day. The standard free delivery is Royal Mail 2nd Class post which on average will take 2-3 working days.
Are there any hidden costs?
No, all prices displayed include VAT & Delivery. In other words the price you see is the price you pay.
Are your products covered by a guarantee?
Yes, all of our goods are covered by our 12 months 100% Guarantee.
What is a compatible inkjet cartridge?
Compatible cartridges are non-OEM new cartridges. Compatible printer inkjet cartridges are manufactured by a third party factory to the OEM (Original Equipment Manufacturer) specifications. Each printer cartridge is carefully researched, manufactured and tested.
What is a remanufactured cartridge?
A remanufactured ink cartridge is a refilled original cartridge. Many printer manufacturers now encourage people to recycle ink cartridges and toner cartridges. These recycled cartridges are then remanufactured and refilled. Remanufactured Cartridges are cheaper and often contain a lot more ink than the originals.
What does OEM mean?
OEM means ‘Original Equipment Manufacturer’ which means a cartridge manufactured by the same company as the printer.
Does using remanufactured / compatible inkjet and laser cartridges void my warranty?
According to Hewlett-Packard, the use of a refilled print cartridge does not affect the warranty unless failure or damage is attributable to it. This is typical of all manufacturers’ warranties and the Office of Fair Trading has written to printer manufacturers making this clear. Keep in mind that the ink does not touch any part of the printer or internal parts other than the cartridge and print head. The ink is applied to the paper as the paper is fed through the printer. We have never had a problem with remanufactured cartridges causing damage to a printer.
Why should I buy a compatible cartridge?
Why not? The main reason is because it saves you lots of money! Also as a remanufactured cartridge has been recycled it reduces the amount of waste going to landfill.
Will I Get the Same Number of Printed Pages From a Compatible Ink Inkjet Cartridge as an Original Cartridge?
You will get at least the same number of printed pages from compatible Inkjet cartridges as you will get from an OEM Inkjet cartridge. Customers are reporting many, many more pages of print per cartridge over their OEM Inkjet cartridges.